| IT Consulting Computel world works in partnership with clients to overcome their business challenges through the application of technology. When meeting new clients we move quickly to build a strong working relationship. As we secure an understanding of the character of your company, we will help you recognize a solution that takes into account your technical, business and cultural requirements. Our various and complementary skills will help you differentiate yourselves and your products from the competition. |
Software Installation and Upgrades |
It is important that business applications stay up to date. Most software is released with minor bugs that need to be fixed; improvements to existing systems and added features are all benefits of software upgrades. Also, many times as your Operating System is updated, software needs to be updated as well to remain compatible and functional. If you need to assess whether or not you are due to upgrade your critical business applications, sometimes it is a good idea to have a technician evaluate potential pitfalls involved in updating your systems. Sometimes software updates can interrupt or stall applications and you may need to do a full audit of your systems to ensure backwards and future compatibility issues that may arise. Our Support Team is always available to help your business keep up to date and taking advantage to developments in your software to better help your business to stay on top and on track. |
Hardware Installation and Upgrades |
Your server is the heart of your business. It serves your applications, provides storage facilities, runs your mail and maintains important records. Computel world understands the need for organisations to consider space and budget issues without compromising on scalability, reliability, security and business continuity. Servers and workstations are your foundation for a reliable network helping you to reduce costs, boost profits and keep ahead of the competition. If you are investing in computer technology, invest at Computel world for servers and workstations and get a new level of dependability and productivity at minimal cost. Computel world's Support Team has a deep understanding and broad knowledge of PC and server components and can help you decide what upgrades or replacements to purchase for your machine and help you install them. Servers and Workstation can be build on custom based quotation provide by the client. |
Database Services |
Your database is the brain of your business. It is essential that it is both reliable and fast. Computel world provide expert database administration and support services.
Our support Team the following services:
- Regular health checks on your database
- Server optimization
- SQL optimization and debugging
- Resolving database locking issues
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Technical Support |
Computel world provides technical assistance by hiring experienced Technical Specialists which are available to assist customers in the following areas:
- Remote administration
- Reliable Internet access
- Remote Access
- Network and server optimization
- Virus Protection
- Firewalls, routers and switches
- Disaster Recovery plans and systems
- Application management and integration
- Needs analysis
- Cabling design and recommendations
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Remote and Telephone Support |
A staggering 90% of all support calls can be resolved remotely or via the telephone. It is an awesome way to resolve problems faster and save your money. Our engineers will reply to 75% of remote and telephone support instantly. The speed of response and the success rate of resolving issues mean that your staff's unproductive time is dramatically reduced |
Network Troubleshooting |
These days businesses depend on the individual machines in their network to be able to communicate, share information, provide network access to fileshares, help team members collaborate and provide Internet connectivity. When it doesn't work your business suffers. Whether you are adding a new machine to the network and don't know how to connect it to the workgroup or are adding a new user to your Windows Active Directory we can help implement it into your network. In the case that you are having difficulty or problems with an existing network device we can help you quickly find the error and resolve the issue. Whether it's a perimeter security device such as a firewall or IAS Server, your router or directory server, Computel world help replace or fix the hardware or software issue quickly and with expert knowledge and industry backing. With the services provided by Computel world, your business acquires years of experience in building and managing networks without the costs associated with hiring a certified, in-house, IT staff. On-site Support - Provides around-the-clock, on-site network maintenance and operating software support for your business' outsourced IT assets with a 30-minute target response time, on-site engineers and spare parts availability and a four-hour guaranteed response |
Software Development |
We have extensive experience designing and developing applications of all sizes and complexities, from desktop "helper" applications through to large, mission critical mainframe applications dedicated to supporting core business activities. Our experience covers multiple platforms and allows us to advise you on the environment most suitable for your business.
Key skills include:
- Microsoft .NET and other Microsoft technologies
- JAVA
- C++
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Web Design, Development and support |
We have a specialist team of web developers and graphic designers offering complete design solutions for internet, software and print. We have a reputation for being the most driven and innovative Web Design and Development Company in Australia. Our dynamic web design team gravitates around creativity, innovation and technology. We have the skills and know-how to turn your website into an amazing, visually impressive marketing tool that effectively represents your business image and ethos.
Key features include:
- Conceptual design
- Web applications development
- Promotional media
- Long and short term site support
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